At the Money 20/20 Europe conference in Amsterdam this year, Trade Finance Global (TFG) spoke with Rosie McConnell, Product Director at IFX Payments, on the single biggest trend she had observed at this year’s conference.
Her response? Agentic artificial intelligence (AI).
These are AI systems capable of autonomous decision-making rather than merely responding to queries: a leap from traditional AI applications.
The market growth is staggering. The agentic AI fraud detection sector alone is projected to surge from £6.1 billion in 2025 to £30.2 billion by 2029, reflecting a remarkable 49% compound annual growth rate. This explosive expansion is driven by the proliferation of cashless transactions and increasingly sophisticated cyber threats.
Among financial technology companies, agentic AI has gathered a lot of momentum. Klarna’s AI assistant now performs work equivalent to over 800 full-time agents, delivering £30.8 million in cost savings during 2024. Meanwhile, Stripe’s data reveals that AI-enabled companies reach £3.9 million in annualised revenue 30-40% faster than traditional SaaS firms.
Industry adoption is accelerating rapidly: according to a PagerDuty survey, 51% of respondents are already deploying AI agents and another 35% are planning implementation within two years. By 2027, an estimated 86% of organisations expect operational AI agents.
The future promises even more sophisticated applications, from autonomous commerce experiences to integrated payment ecosystems. It’s undeniably
