AI, internet of things, robotics – what do they mean for trade finance, particularly in the efforts to combat trade-based money laundering?
As Local Process Lead for the Trade Collections, Compliance and Control processes in ING Business Shared Services Manila, Monica is responsible for assessing impact and coordinating with stakeholders on Process and System Changes including Migrations. She designs and reviews processes related to local and global system changes. She also delivers on automation and digital tools in collaboration with Cross Product Tooling for sustainable and scalable solutions.